1. Introduction
Welcome to ChineseFoodDelight.com (“Website”), operated by Diamond Chinese (“Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect the following types of personal data:
- Personal Information: Name, email address, phone number, delivery address, and payment details (if applicable).
- Automatically Collected Information: IP address, browser type, device details, pages visited, time spent on pages, and cookies.
- Transaction Data: Order history, purchase preferences, and payment details processed through secure third-party providers.
- Communication Data: Any messages or inquiries you send us via email or contact forms.
3. How We Use Your Information
We process your data for the following purposes:
- To process and deliver food orders.
- To provide customer support and respond to inquiries.
- To improve our website functionality and user experience.
- To personalize marketing and promotional content (with user consent).
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing Personal Data (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process personal data based on:
- Contractual Necessity: To fulfill your orders and provide services.
- Legitimate Interests: To improve services and communicate with users.
- Consent: For marketing communications and optional features.
- Legal Obligation: To comply with tax, regulatory, and legal requirements.
5. Sharing of Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Payment processors, delivery partners, and analytics providers.
- Legal Authorities: If required by law or in response to legal processes.
- Business Transfers: In the event of a business sale, merger, or acquisition.
6. Data Security Measures
We implement appropriate security measures to protect your data, including encryption, secure servers, and restricted access. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website performance. Users can manage cookie preferences through their browser settings.
8. Your Rights Under GDPR
As a user, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your data under certain circumstances.
- Right to Restriction: Limit the processing of your data.
- Right to Data Portability: Receive your data in a commonly used format.
- Right to Object: Object to the processing of your data for marketing or other legitimate interests.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at [email protected].
9. Retention of Data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Business Name: Diamond Chinese
Website: ChineseFoodDelight.com
Email: [email protected]
Address: Daund-413801, Pune, Maharashtra, India
By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your personal data.